Chapter 4: The Authentic Supermarket

Building Legitimacy & Securing Loans

Time: ⏱️ 3-4 hours
Difficulty: ⭐⭐⭐⭐☆

1 The Authentic Supermarket - PR Crisis

The local community isn't embracing the expansion as expected. The old tea house holds sentimental value for residents. Worse, the newspaper headlines read: "Discounty Ruthlessly Swallows Tea House, Eroding Blomkest's Cultural Heritage" - damaging your reputation severely.

Newspaper controversy about Discounty's expansion affecting local heritage

📸 Public backlash over the expansion

Through conversations with journalist Cornelius, you learn the townspeople don't support your expansion approach. The tea house represents their heritage and memories.

🏗️ New Strategy

Aunt Thralll proposes building a NEW Discounty at a non-controversial location. However, this requires securing a massive 25 million loan from the bank!

2 Proving Your Legitimacy - Bank Requirements

Derek at Blomkest Bank explains that to secure the 25 million loan, you must prove Discounty is an "authentic supermarket" with stable growth and strong local economic presence.

📊 Loan Requirements

  • 1. Upgrade 4 supplier agreements to Tier 2 - Demonstrate deep business relationships
  • 2. Post 5+ advertising posters - Establish market presence
  • 3. Maintain C.A.R. above 50% for 4 consecutive days - Prove operational excellence
  • 4. Save 8,000 as down payment - Show financial responsibility

3 Professional Store Renovation

Priority one: transform Discounty into a professional operation. Visit Soluna's shop to purchase wallpaper, flooring, and decorative flowers. Then head to Eisenkram's Hardware for additional shelves and freezers.

Professional store renovation with new wallpaper, flooring, and upgraded fixtures

📸 Store renovation in progress

🎨 Renovation Tips

  • • Use the computer's painting function to change wallpaper and flooring
  • • Reorganize shelf layouts for efficient restocking
  • • Create clear customer flow paths
  • • Enhance the overall shopping experience

4 Marketing & C.A.R. Management

After maintaining C.A.R. rating above 50% for 4 consecutive days, you've proven operational competence. Continue managing Discounty excellently while executing an advertising campaign.

Managing daily operations with high C.A.R. rating and customer satisfaction

📸 Maintaining excellent C.A.R. ratings

📢 Marketing Strategy

Visit the print shop to create posters and post them on bulletin boards throughout town. This attracts significant customer traffic and builds brand awareness.

5 Upgrading Supplier Agreements

Strengthen relationships with Barbara, Yuming, and Carl. Unlock new cooperation terms - choose between reduced purchase prices or increased order quantities to boost profitability.

🐑 Carl's Special Request

Carl has lost his special sheep, Fluffy (the last lamb born before his father passed away). It's likely hiding in Ragged Forest. Help him find it to strengthen your partnership.

⚓ Yuming's Situation

Yuming hasn't left his house for days. Everyone's worried. While he recovers, help by cleaning his boat daily to keep it seaworthy. This kindness will pay dividends.

6 Operational Excellence

Monday through Saturday, prioritize store operations. Open on time and process checkout efficiently - impatient customers will leave! Use time before and after business hours for other tasks.

Cleaning Yuming's boat to help during his difficult time

📸 Helping Yuming by maintaining his boat

After cleaning Yuming's boat for 3 days, on day 4 he appears in good spirits. He's caught a new species - Periwinkle Salmon - and offers to supply it. Your kindness has upgraded the agreement to Tier 2!

7 Lari Manufacturing Partnership

Delivery guy Gus offers rides to the factory warehouse. After work, meet him at the town hall parking lot. At the factory, you'll meet CEO Tami of Lari Manufacturing.

Initially, Tami is unimpressed, calling you a "headless chicken running around the store." Improve operations significantly before she'll consider becoming a supplier. She'll return for another inspection!

Conducting market research for Barbara's new fish snack products

📸 Market research for Barbara's products

📋 Barbara's Market Research

Barbara needs help with product research. Interview 5 townspeople about their opinions on fish-shaped snacks. Completing this upgrades your agreement to Tier 2 and unlocks Fish Stick Fish supply.

8 Ethical Supplier Relations

After passing Tami's second inspection, she's satisfied with your improvements. Visit the factory to sign the trade agreement for their new toothpaste product line.

🐑 The Slaughter Season Dilemma

Slaughter season approaches. Carl needs help marking sheep (except Fluffy). His ex-wife Hilda refuses, finding it cruel. She wants you to convince Carl to produce sheep cheese instead of meat.

Carl's new sheep cheese products as an ethical alternative to meat

📸 Carl's ethical sheep cheese venture

After persuasion, Carl decides against slaughtering. He'll launch sheep cheese at Discounty instead. Congratulations - your agreement upgrades to Tier 2!

9 Equipment Upgrades & Optimization

Through relentless effort, Discounty thrives with impressive profits. Regularly upgrade shelves, freezers, and amplifiers. Advanced versions hold more products and attract customer attention.

Advanced scanner system greatly improving checkout efficiency

📸 State-of-the-art scanner system

🎯 Pro Equipment Tips

  • Scanner: Dramatically improves checkout efficiency - prioritize this purchase!
  • Upgraded Shelves: Higher capacity means fewer restocking trips
  • Advanced Freezers: Essential for expanding frozen goods selection
  • Amplifiers: Draw customer attention to high-margin products

10 Building Deeper Supplier Relationships

Maintaining strong relationships with your four suppliers is crucial. Take time to chat with them regularly - you might discover unexpected opportunities!

🔍 Tami's Investigation Request

Tami has noticed Barbara wandering around the forest near her factory at dusk and suspects she might be spying on operations. She wants your help investigating Barbara's intentions.

  • • Talk to Barbara about her evening activities
  • • Check the forest area near Tami's factory
  • • Report back to Tami with your findings

✨ Investigation Outcome

While you won't find concrete evidence of Barbara spying on the factory, Tami appreciates your effort. As a reward, she upgrades your trade agreement to Tier 2, allowing you to sell their Party Time Plastic Straws!

11 Meeting Derek's Additional Requirements

With all four suppliers upgraded to Tier 2 agreements and sufficient funds for the down payment, it's time to visit Derek at the bank. However, he has one more requirement.

🏪 Employment Standards

Derek insists that a proper supermarket should employ at least one sales assistant to help manage workload and maintain service quality during expansion. You need to hire an employee before the loan can be approved.

👦 Chester's Situation

Derek mentions his rebellious teenage son Chester, who's been causing trouble around town. He hopes you can talk to Chester - maybe you young people can connect. Plus, Discounty needs an employee, so perhaps you can convince Chester to work at the store.

  • • Find Chester in town (usually causing mischief)
  • • Try to reason with him about getting a job
  • • Offer him a position at Discounty

12 Dealing with Chester's Lemonade Stand

Instead of becoming your colleague, Chester sets up a lemonade stand right in front of your store, becoming your competitor! Time for some creative problem-solving.

🍋 The Competition Problem

Chester's lemonade stand is drawing customers away from Discounty. You'll need to take action to eliminate this competition.

  • • Wait for Chester to be distracted
  • • Secretly add some "special ingredients" to his lemonade
  • • Watch as customers avoid his stand
  • • Offer him a job when his business fails
Chester's lemonade stand competition outside Discounty

📸 Chester's competitive lemonade stand

✅ Mission Complete!

After his lemonade stand fails, Chester agrees to become your employee. With this requirement met, Derek approves your loan application! You now have:

  • • An employee (Chester) to help manage the store
  • • 25 million loan approved for expansion
  • • Everything ready for Phase 2 expansion plans

🎯 Chapter 4 Complete!

Congratulations! You've successfully navigated the PR crisis, secured all Tier 2 supplier agreements, hired your first employee, and obtained the massive loan needed for expansion. Discounty is now recognized as an authentic supermarket ready for major growth!

Chapter Overview

📋 Main Objectives

  • Handle PR crisis and protests
  • Help Barbara with market research
  • Clean Yuming's boat for 3 days
  • Convince Carl to produce cheese
  • Investigate Barbara for Tami
  • Upgrade 4 suppliers to Tier 2
  • Maintain C.A.R. above 50% for 4 days
  • Post 5+ advertising posters
  • Save 8,000 down payment
  • Meet Derek's employment requirement
  • Deal with Chester's lemonade stand
  • Secure 25 million bank loan

📊 Success Metrics

  • • C.A.R. Rating: 50%+ (4 days)
  • • Tier 2 Agreements: 4/4
  • • Posters Posted: 5+
  • • Down Payment: 8,000
  • • Loan Amount: 25,000,000

🤝 Supplier Upgrades

  • ☐ Barbara → Tier 2 (Survey)
  • ☐ Yuming → Tier 2 (Boat cleaning)
  • ☐ Carl → Tier 2 (Cheese proposal)
  • ☐ Tami → New agreement

💡 Pro Strategies

  • Prioritize scanner purchase for checkout efficiency
  • Help suppliers with personal requests for upgrades
  • Clean Yuming's boat daily for 3 days
  • Convince Carl to make cheese instead of meat
  • Complete Barbara's market research survey